Privacy Policy

Firm VPN ("we", "our", or "the App") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when using Firm VPN.

By using Firm VPN, you agree to this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

1.1 Device Information

We collect basic device data to ensure compatibility and diagnose issues:

• Device model and operating system version
• System language and region settings
• App version

1.2 Usage and Diagnostic Data

We collect limited operational data to monitor service stability:

• Connection success or failure indicators
• Crash logs and error reports
• App performance metrics

1.3 VPN Connection Data

During VPN operation, we process minimal connection data:

• VPN session duration
• Selected server or node
• Connection timestamps

This data is used solely to provide and maintain the VPN service.

1.4 IP Lookup and Speed Test

When you use the built-in IP lookup or speed test features:

• Your current IP address is shown to you locally
• Speed test results are displayed in real time
• We do not store your IP address or speed test history

1.5 Advertising

Firm VPN is supported by advertisements. Our ad partners may process limited device data (such as advertising ID) to serve ads. You can reset your advertising ID or opt out of personalized ads in your device settings.

2. Information We Do Not Collect

We do not collect, store, or process:

• Names, email addresses, or phone numbers
• Payment or financial information
• Browsing history or visited websites
• DNS queries or traffic content
• Online communications

3. App Permissions

To function properly, Firm VPN requires the following Android permissions:

• INTERNET — to establish VPN connections
• ACCESS_NETWORK_STATE — to detect network status
• ACCESS_WIFI_STATE — to monitor Wi-Fi connectivity
• FOREGROUND_SERVICE — to run the VPN service continuously
• POST_NOTIFICATIONS — to display connection status alerts

All permissions are used strictly for core VPN functionality and are not used for tracking or profiling.

4. How We Use Information

Collected information is used only to:

• Operate and maintain the VPN service
• Diagnose errors and resolve technical issues
• Improve app performance and stability
• Display relevant advertisements

We do not use your data for user profiling, behavioral tracking, or selling to third parties.

5. Third-Party Services

Firm VPN may use the following third-party services:

• Advertising networks (to display ads)
• Crash reporting tools (to monitor stability)
• Analytics services (to measure performance)

These services may process non-personal device data under their own privacy policies. We do not share browsing activity or personally identifiable information with any third party.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. Security practices are regularly reviewed.

7. Data Retention

Data is retained only as long as needed to provide the service. When no longer required, it is securely deleted or anonymized.

8. User Responsibility

Firm VPN is a network connection tool. We do not monitor or control how you access third-party websites, services, or content. You are responsible for using the App in compliance with applicable laws and regulations.

9. Disclaimer

To the maximum extent permitted by law, Firm VPN is not liable for:

• Network interruptions caused by your device, network conditions, or third-party services
• Unauthorized or improper use of the App
• Service disruptions due to force majeure events
• Consequences of accessing third-party content through the App

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App. Continued use after changes indicates acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact us